TERMS & CONDITIONS
Last Updated: June 14, 2025
Welcome and thank you for your interest in Enso! This Terms of Use (the “Agreement”) describes the terms and conditions applicable to your use of ensozone.com (the “Site”), the smart ring Enso pulse, charger, and/or other electronic device(s) (the “Products”), including the Enso Zone mobile application (the “Mobile App”) (collectively, the “Services”). The Site and Mobile App are owned and operated by Enso Ventures Pte Ltd (“Enso”)
In this Agreement, we refer to ourselves as “Enso” or “us” or “we”; we refer to you as “you” or “Customer.” Enso and the Customer are referred to in this Agreement individually as a “Party” and collectively as the “Parties.”
By accessing or using the Services, including access of the Site, you intend and expressly agree to be bound by all the terms and conditions of this Agreement and the Privacy Policy (as governed under the Personal Data Protection Act 2012 of Singapore) which is incorporated by reference. If you do not agree to these terms and conditions, you may not use the Services.
Access and Use
Enso grants you a limited license to access the Site subject to this Agreement. If you choose to subscribe to and use the Mobile App, Enso further grants you a license to access and use the Services, subject to and conditioned upon your compliance with this Agreement, the Privacy Policy (as governed under the Personal Data Protection Act 2012 of Singapore), and any other rules and/or requirements communicated to you by Enso, including your payment of any applicable fees. You acknowledge and agree that Enso may modify, update, and otherwise change the Services at any time and at its sole discretion.
To use the Services, you must be at least 18 years old and legally capable of entering binding contracts. If you are under 18, a parent or legal guardian must accept these terms on your behalf and shall be responsible for your actions. You must provide accurate and complete information when registering and maintain the confidentiality of your account credentials. Enso reserves the right to suspend or terminate your account for violations, including provision of false information or use in breach of this Agreement or the law.
You shall not use the Services for any purposes beyond the scope of the access granted in this Agreement. You shall not at any time, directly or indirectly, and shall not permit any third-party to: (i) copy, modify, or create derivative works of the Services, in whole or in part; (ii) reverse engineer, disassemble, decompile, decode, adapt, or otherwise attempt to derive or gain access to any Mobile App component of the Services, in whole or in part; or (iii) use the Services in any manner or for any purpose that infringes, misappropriates, or otherwise violates any intellectual property right or other right of any person (including but not limited to web scraping), or that otherwise violates any law, regulation, or other legal requirement.
Purchases are intended for you as the end user only and are not authorised for resale, without Enso’s express authorisation. We reserve the right to refuse or cancel your order if we suspect you are purchasing Services for resale.
Except for the limited license to access the Site and Mobile App identified above, you acknowledge that nothing contained in this Agreement shall be construed as granting or conferring, by implication, estoppel, or otherwise, any right, title, or interest to any intellectual property, including any (i) inventions (whether patentable or not in any country), patents, patent applications, invention disclosures, improvements, trade secrets, proprietary information, know how, information, or technical data; (ii) copyright protected works, copyright registrations, mask works, mask work registrations, or applications in Singapore or any foreign country; (iii) trademarks, trademark registrations, service marks, logos, or applications therefor in Singapore or any foreign country; (iv) trade secrets; or (v) any other tangible or intangible proprietary rights anywhere in the world.
You acknowledge and agree that at times the Services may be inaccessible or inoperable for any reason whatsoever, including, without limitation: (i) equipment malfunctions; (ii) periodic maintenance procedures or repairs which Enso may undertake from time to time without notice to you; or (iii) causes which are beyond the control of Enso or which are not reasonably foreseeable.
Notwithstanding anything to the contrary in this Agreement, Enso may temporarily suspend access to the Services provided to you and any other third-party for security purposes, to prevent illegal or fraudulent activity, to comply with the requests of any legal agency or government entity, or if you violate the Agreement or the Privacy Policy .
Enso may from time to time and in its sole discretion engage other service providers to assist in the performance of the Services, such as web hosting providers, payment processors, and other third-parties. You agree to abide by the terms of use and other requirements associated with the services provided by such third-parties in connection with the Services.
Customer Responsibilities
You acknowledge that you are solely responsible and liable for your use of the Services, directly or indirectly, including understanding whether such access or use is permitted by or in violation of this Agreement. You are further solely responsible for compliance with all applicable laws relating to your use of the Services. You shall further use the Services solely for lawful purposes, and shall conduct all business through the Services in accordance with all applicable laws and regulations, including but not limited to all applicable laws of Singapore and regulations governing the offer and sale of securities, money laundering, and counter-terrorism.
You alone are responsible for ensuring and maintaining that you are able to access and use the Services, including by securing your own compatible hardware, Mobile App, internet access, security Mobile App, backup devices or services, and any other requirements. Enso shall have no responsibility to provide any additional Mobile App or hardware. You further agree that Enso shall have no responsibility for any data loss or other damage or loss suffered in connection with your use of the Services, including any failure to provide adequate security or backup devices or services.
You are responsible for ensuring Enso has accurate and current information for your Customer account, including current contact and payment information. You are further responsible for regularly reviewing the associated Customer email account for any communications from Enso.
If you are provided with a username, password, credentials file, or any other piece of information as part of any security procedure (“Credentials”), you must treat such information as confidential, and must not disclose Credentials to any other person or entity. You acknowledge that your account and Credentials are personal to you, and further agree not to provide any other person with access to the Services or portions of the Services using your username, password, or other security information. You shall notify Enso immediately of any unauthorised access to or use of your Credentials or any other breach of security. Enso has the right to disable any username, password, credentials file, or other identifier at any time, whether chosen by you or provided by Enso.
Enso shall make commercially reasonable efforts to provide adequate support services for the Services. Notwithstanding the foregoing, this Agreement does not entitle you to any guaranteed level, availability, or turnaround time of support services for the Services.
Payment and Fees
Paid services include the Services, which may be one-time purchases or automatically renewing subscription services (“Paid Services”), including our Site and Mobile App (“Subscriptions”). We may make changes to, suspend, or discontinue Paid Services at any time for any reason, and Enso reserves the sole discretion to determine which Services or portions thereof require payment.
Paid Services may include pre-ordered Products that will be produced for you in the future (“Pre-Order”). You will be charged a Pre-Order fee when placing your Pre-Order. The actual date for shipping any accepted Pre-Order will depend on a variety of factors, including but not limited to, the date of payment of your Pre-Order fee and Enso's manufacturing schedule. There is no shipping date guarantee for Pre-Orders.
You agree to pay all applicable fees for Paid Services including, without exclusion, any monthly subscription fees, user fees, and offering fees and any other fees, charges, or costs that you agree to purchase as part of the Paid Services during the checkout process (“Fees”). You agree to pay all Fees and all applicable taxes incurred prior to termination or cancellation of the Agreement.
You authorise Enso to charge your designated payment method for Paid Services. By providing an acceptable payment method, you represent and warrant that you are authorised to use the designated payment method and that you authorise us or our third-party payment processor to charge your payment method for the total amount of your purchase, including any applicable taxes and other charges. If the payment method cannot be verified, is invalid, or is otherwise not acceptable, your Paid Service may be suspended or canceled. You must resolve any problem we encounter in relation to the payment method you provide in order to proceed with your use of the Service. If you accept a promotional offer or make changes to your Paid Services, the Fees, taxes, and amounts billed may vary. Billing amounts may also vary due to changes in applicable taxes or currency exchange rates. You authorise us or our third-party payment processor to charge your payment method for the corresponding amount. Refunds will not be issued unless required by law. Individual discounts may not be combined or stacked with any other discount. This payment obligation shall survive termination or cancellation of this Agreement for any reason whatsoever.
If you choose to finance a purchase through our third-party payment processor and one or more items in your order has an extended ship date, your loan payment(s), including interest, may be due before we ship all of the items. Please note that you may not receive a rebate of any interest that may have already accrued on an amount that is later refunded.
Data and Communications
Enso may collect and process information regarding your usage of the Services. You consent to Enso's collection and use of such information, as well as the sharing of such information with third-party service providers for purposes of providing, marketing, and improving the Services, and any other reason described in the Privacy Policy. All personal information collected by Enso is treated in accordance with the Privacy Policy.
By agreeing to the terms and conditions in this Agreement and providing your contact information to Enso, you give your express consent to allow Enso, its affiliates, and agents to contact you from time to time at any mailing address, phone number, or email address you provide to Enso. Your consent means you agree to be contacted by Enso and its service providers via phone, email, text message, or other means for any purpose, including but not limited to notifications related to the Services and your account, subscriptions, purchases, available upgrades, billing and payment processing issues, and telemarketing communications. Such authorised communications may include use of automated dialing technology or the use of pre-recorded messages. You are responsible for any charges that may be billed to you by your service provider(s) when we contact you. You further acknowledge that your consent to the foregoing is not a condition of using the Enso Services, and if you do not wish to consent, you may contact us and request to be placed on a do not contact list, or you may opt out any time using the opt-out mechanism provided in any such communications.
Enso disclaims all liability under this Agreement for any information you provide to Enso that may constitute electronic patient health records or similar information supplied by you or an end user, notwithstanding anything to the contrary in this Agreement or as otherwise required by any applicable Singaporean or international laws, rules, or regulations.
Warranty Disclaimer
The services are provided to you “as is with all faults” and “as available” without warranty of any kind, and Enso and its subsidiaries, affiliates, officers, directors, employees, representatives, agents, partners, and licensors hereby disclaim all warranties and conditions with respect to the services whether express or implied and expressly disclaims any implied warranties of title, merchantability, fitness for a particular purpose, satisfactory quality, and non-infringement. Enso does not warrant against interference with your enjoyment of the services, the availability of content, that the functions contained in the services will meet your requirements, that the services will be free of viruses or other harmful components, that the operation of the services will be uninterrupted or error-free, that defects in the services will be corrected, or that the functions contained in the services will function with other mobile apps or hardware, or within a system. No oral or written information or advice given by Enso or an Enso authorised representative shall create a warranty. Some jurisdictions do not allow the exclusion of implied warranties or limitations on applicable statutory rights of a consumer, so the above exclusion may not apply.
Notwithstanding the foregoing, Enso warrants to the original end user purchaser that the product is free from defects in material and workmanship for one (1) month from the date of purchase. Within the warranty period, Enso shall repair or replace at no charge to you any components of the product that fail the limited warranty provided. You shall be responsible for any related transportation charges. Replacement products may be new or refurbished at our discretion. This limited warranty does not affect your rights under the Consumer Protection (Fair Trading) Act 2003 of Singapore, but does not apply to (i) normal wear and tear, including scratches and dents; (ii) consumable parts included in the product, such as batteries, unless product damage has occurred due to a defect in materials or workmanship; (iii) damage resulting from your failure to use the product in accordance with the instructions accompanying the Enso product or available at the website; (iv) damage resulting from an accident, flood, fire, misuse, or abuse; (v) damage resulting from service performed, or damage resulting from tampering with or alterations to the product, by anyone not authorised by Enso; or (vi) use of the product with any application or software other than the mobile app.
Enso retains the exclusive right to repair or replace the product, or offer a full refund, at its sole discretion. Such a remedy shall be your sole and exclusive remedy for any breach of this limited warranty. Warranty repairs and replacements have a new warranty of (1) month.
Limitation of Liability
In no event will Enso, its subsidiaries, affiliates, officers, directors, employees, representatives, agents, partners, and licensors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the services or any content associated with the services, or such other sites or any services or items obtained through the services, including any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to, personal injury (not arising from negligence), pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of business opportunity, business interruption, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable. These exclusions or limitations will apply regardless of whether or not Enso has been warned of the possibility of such damages.
The foregoing does not affect any liability which cannot be excluded or limited under applicable law. To the extent liability cannot be excluded or limited as set forth above, in no event shall Enso be liable for any claim, whether in contract, tort, or under any other theory of liability, capped at the cost of the Paid Services incurred.
Precautions
The services are not a medical device and you expressly agree that the services do not involve the provision of medical advice by Enso. The services are not intended to diagnose, treat, cure, or prevent any disease or medical condition. The services are for informational purposes only and cannot replace the services of doctors or medical professionals.
The services, including all information, text, photographs, images, illustrations, graphics, audio, video, and audio-video clips, and other materials, whether provided by us or third parties, is not intended to be and should not be used in place of (a) the advice of your doctor or other medical professionals, (b) a visit, call, or consultation with your doctor or other medical professionals, or (c) information contained on or in any product packaging or label.
Should you have any health-related questions, please call or see your doctor or other medical provider promptly. Should you have an emergency, call your doctor or local emergency services immediately. You should never disregard medical advice or delay in seeking medical advice because of any information presented on the services, and you should not use the services or any information provided in the services for diagnosing or treating a health problem. The transmission and receipt of services, in whole or in part, or communication via the internet, email, or other means does not constitute or create a doctor-patient, therapist-patient, or other healthcare professional relationship between you and Enso.
You should always consult a doctor before making any changes to your sleep or activity based on information provided through the Services, or if you have any questions regarding a medical condition. Enso is not responsible for any health problems that may result from information you learn about through the Services. If you make any change to your sleep or activity based on the Services, you agree that you do so fully at your own risk. It is important to be sensitive to your body's responses. For example, if you feel unexpected, repeating, or long-term pain, or fatigue or discomfort due to having made changes to your sleep or activity, it is recommended that you consult a doctor before continuing with such changes. The information in the Services may be misleading if your physiological functions and responses differ significantly from population averages due to medical conditions or rare natural differences.
Please be cautious that the Product you are wearing does not get caught on fixed structures or heavy objects. If you experience redness or skin irritation on your finger while wearing the Product, remove it immediately. If symptoms persist longer than 2-3 days of not using the Product, please contact a medical professional.
Our Product should not be placed in the mouth at any time. Enso's Product is not a toy nor is it intended for use by children. Children should not be left unattended with this Product, as it may pose a choking hazard.
The Services may provide links to other websites maintained by third parties. You acknowledge and agree that such links are provided for your convenience only and do not reflect any endorsement, affiliation, relationship, or sponsorship by Enso with respect to the provider of such linked site or the quality, reliability, or any other characteristic or feature of such linked site. You further acknowledge and agree that Enso is not responsible in any manner (including without limitation with respect to any loss or injury you may suffer) for any matter associated with the linked site, including without limitation, the content provided on or through any such linked site or your reliance thereon. In addition, you should be aware that your use of any third party site is subject to the terms and conditions applicable to that site, including the privacy policies (or lack thereof) of such site. If a third party links to the Services, it is not necessarily an indication of endorsement, affiliation, relationship, or sponsorship by or with Enso. Enso may not even be aware that a third party has linked to the Services.
Any other content not owned by Enso is owned by its respective owner. You acknowledge and agree that such content is provided by its owner and does not reflect any endorsement, affiliation, relationship, or sponsorship by Enso with respect to the provider of such content. You further acknowledge and agree that Enso is not liable or responsible in any manner (including without limitation with respect to any loss or injury you may suffer) for any content provided by third parties including, without limitation, your reliance thereon. Enso makes no representations or warranties with respect to any third party content.
You agree to indemnify, hold harmless, and defend Enso, its subsidiaries, affiliates, officers, directors, employees, representatives, agents, partners, licensors, successors, and assigns, from and against any action, cause, claim, damage, debt, demand, or liability, including reasonable costs and attorneys' fees, asserted by any person, arising out of or relating to (i) your use of the Services, including but not limited to anyone using your account or Credentials; (ii) breach of this Agreement by you or anyone using your account or Credentials; (iii) any information used, stored, or transmitted in connection with your account or Credentials; (iv) breach of the rights of any third party, including but not limited to privacy, publicity, intellectual property, or other proprietary rights by you or anyone using your account or Credentials; or (v) violation of any law, regulation, or other legal requirement.
Termination; Cancellation
This Agreement shall continue in full force until terminated or cancelled pursuant to this Agreement.
Enso shall have the right to terminate this Agreement (i) for any reason whatsoever by providing thirty (30) days' notice to you; (ii) immediately for your material breach of this Agreement, other than non-payment of Fees; or (iii) for non-payment of Fees. Notwithstanding the foregoing, Enso reserves the right, in its sole discretion and without notice, at any time and for any reason, to remove, modify, suspend, or disable access to all or any portion of the Services.
Sections titled Precautions, Intellectual Property Rights, Data and Communications, Indemnification, Warranty Disclaimer, Limitation of Liability, Governing Law, Jurisdiction, and payment obligations for Fees incurred prior to and during any notice period shall survive termination of this Agreement for any reason whatsoever.
Export Compliance and Use Restrictions
You will not directly or indirectly export or re-export the Services, or any technical information related thereto, to any destination or person prohibited or restricted by applicable law, including, without limitation, all applicable export control laws and regulations of Singapore.
Governing Law
Any dispute or claim arising out of or in connection with this Agreement, including any question regarding its existence, validity, or termination, shall be governed by and construed in accordance with the laws of the Republic of Singapore. The Parties irrevocably submit to the exclusive jurisdiction of the courts of Singapore.
Miscellaneous
You acknowledge that Enso has the right to monitor use of the Services to ensure compliance with the Agreement.
No waiver of any term, provision, or condition of this Agreement, whether by conduct or otherwise, in any one or more instances, shall be deemed to be, or shall constitute, a waiver of any other term, provision, or condition hereof, whether or not similar, nor shall such waiver constitute a continuing waiver of any such term, provision, or condition hereof. No waiver shall be binding unless executed in writing by the party making the waiver.
You may not assign this Agreement to any other party and any attempt to do so is void.
If any provision of this Agreement is determined to be illegal or unenforceable, then such provision will be enforced to the maximum extent possible, and the other provisions will remain fully effective and enforceable.
This Agreement and the Privacy Policy constitute the complete and exclusive statement of the agreement between you and Enso regarding the Services, and supersedes any and all prior or contemporaneous communications, representations, statements, and understandings, whether oral or written, between the parties.
In case of any conflict between the terms of this Agreement and the terms of the Privacy Policy, the terms of this Agreement shall prevail.
Modification of the Terms and Services
Enso reserves the right to update this Agreement and/or the Privacy Policy at any time and for any reason in its sole discretion by posting updated terms. Unless otherwise indicated by Enso, any changes will become effective on a prospective basis from the date of posting. Enso will notify you of any material changes to the Agreement or Services. By continuing to access or use the Services after we have provided you with notice of a modification, you are agreeing to be bound by the modified Agreement. If the modified Agreement is not acceptable to you, your only recourse is to cease using the Services. Enso and its third-party service providers may make improvements and/or changes in the Services, features, and prices described at any time and for any reason in its sole discretion. The Mobile App may download and install upgrades, updates, and additional features in order to improve, enhance, and further develop the Services. Enso reserves the right at any time to modify or discontinue, temporarily or permanently, the Services or any portion thereof with or without notice. You agree that Enso shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services.
Feedback
We welcome feedback, comments, and suggestions for improvements to the Products and Services (“Feedback”). You can submit Feedback by emailing us at support@ensozone.com. You grant us a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free, sub-licensable, and transferable license under any and all intellectual property rights to use, copy, modify, create derivative works based upon and otherwise exploit the Feedback for any purpose.